Terms of Service

Welcome to Bia Nua, we are offering a delightful selection of flavourful banana chips. Before using our website, please carefully review the following terms of service. By accessing or using our website, you agree to abide by these terms and conditions.

1. Acceptance of Terms:

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms of service. If you do not agree with any part of these terms, please do not use our website.

2. Use of the Website:

You agree to use our website for lawful purposes only and in accordance with these terms of service. You may not use our website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website.

3. Description of Service:

In our website where customers can purchase flavoured banana chips and related products. We strive to provide accurate descriptions and images of our products; however, we cannot guarantee that colours, textures, or other characteristics will be exactly as depicted on your device's screen.

4. Product Information:

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that the information on our website is complete, reliable, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

5. Registration and Accounts:

To make purchases on our website, you may be required to create an account and provide certain information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Pricing and Payment:

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We will not be liable to you or any third party for any price changes, modifications, or discontinuations.

Payment for purchases made on our website is processed securely through third-party payment processors. By making a purchase, you agree to provide accurate and complete payment information. You also authorize us to charge the payment method provided for the total amount of your order, including any applicable taxes and shipping fees.

7. Order Acceptance and Confirmation:

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

If your order is cancelled or refused, we will notify you and issue a refund to the original method of payment.

8. Shipping and Delivery:

We will make every effort to ship your order in a timely manner and to deliver it to you as quickly as possible. However, we cannot guarantee delivery times and are not responsible for any delays caused by shipping carriers or other factors beyond our control.

Shipping costs and delivery options will be displayed at checkout process and may vary from time to time. Additional charges may apply for expedited shipping or international orders. Shipping charges are based on the total weight of the order and the delivery location. 

Shipping Time: Orders are processed and dispatched within 24 business hours after receipt. Please note that business hours exclude Sundays and public holidays.

Delivery: Orders within Kerala will be delivered within 2-3 business days of shipment.

Delivery Time for South India: Orders to other South Indian states will be delivered within 4-7 business days of shipment.

Delivery Time for Other Indian States: Orders to other Indian states will be delivered within 7-9 business days of shipment.

Shipping Restrictions: Please be aware that we do not currently ship outside of India.

9. Returns and Refunds:

Please refer to our "Return Policy" for information about returning products and requesting refunds.

10. Intellectual Property Rights:

All content and materials available on our website, including but not limited to text, graphics, logos, images, videos, and software, are the property of Bia Nua or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content from our website without our prior written consent.

11. Limitation of Liability:

In no event shall Bia Nua, its directors, officers, employees, or affiliates be liable to you or any third party for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products purchased from us.

Our liability shall be limited to the maximum extent permitted by law.

12. Indemnification:

You agree to indemnify and hold harmless Bia Nua and its directors, officers, employees, and affiliates from any claims, losses, liabilities, damages, costs, or expenses (including attorneys' fees) arising out of or in connection with your use of our website, your violation of these terms of service, or your violation of any rights of any third party.

13. Governing Law and Jurisdiction:

These terms of service shall be governed by and construed in accordance with the laws of Kerala, without regard to their conflict of law principles. Any dispute arising out of or relating to these terms shall be exclusively resolved by the state and federal courts located in Kerala.

14. Changes to Terms of Service:

We reserve the right to modify or revise these terms of service at any time without prior notice. Any changes will be effective immediately upon posting on our website. By continuing to use our website after such changes are posted, you agree to be bound by the revised terms of service.

If you have any questions or concerns about these terms of service, please contact us at support@bianua.in or +917907128394.

Last Updated: July 16, 2024